Mobile Suraksha | Secure Your World

Fast Claim Process

Instant claims processing in as little as 15 minutes*. Get back to your digital life quickly.

24-Month Cover

Long-lasting physical warranty spanning up to 24 months. Register within 48 hours to activate.

Authorized Centers

Enjoy seamless service strictly at brand-authorized centers ensuring genuine parts handling.

100% Cashless
Repair Experience

Why Mobile Suraksha

Your Trusted Partner in Device Protection

We understand how essential your smartphone is to your daily life. Mobile Suraksha ensures that an accidental drop or spill doesn't break your bank or stop your day.

No Depreciation on Repair (100% Coverage)
Completely Paperless & Cashless Claims
Original Parts with Warranty

Plan Details

Complete Transparency

Know exactly what is protected under your Mobile Suraksha plan. No hidden clauses.

What's Covered?

Physical warranty coverage for handsets up to ₹29,999 .
Provides physical warranty coverage for handsets in case of physical damage to screen/display (Including water damage and physical breakdown).
Services are conducted only at company authorised service centers.
Covers physical damage when the phone is repairable.
No policy voucher no Claim.

What's Excluded?

Charger, headset, mounting kits, memory cards, back door (back panel), accessories.
If the mobile phone has any PCB problem, and the PCB Motherboard needs to be replaced the customer must pay 100% of the PCB Board cost.
If the handset is serviced at any third-party service center, the warranty is void.
Claim payout covers only spare part cost, not labor cost, Adhesive cost or GST/Tax amount.
The compensation calculation is based on the time since the purchase of the phone.

When Does the Physical Warranty Cover Start?

The handset must be registered with Mobile Suraksha within 48 hours of its purchase.
Cover starts after 10 days from the date of purchase and lasts for a period of up to 24 months.

Depreciation
Matrix

If total loss/beyond economical repair, payout is calculated based on the time elapsed since purchase.

77%

1-3 Months

62%

4-6 Months

52%

7-12 Months

32%

13-24 Months

Simple & Fast

Hassle-Free Process

Experience straightforward protection in three simple steps.

Mobile Damaged

Accidentally dropped or spilled water on your device? Don't panic. Gather your purchase and plan receipts.

Visit Center

Take your device to a designated authorized center or your retailer within 72 hours of the incident.

File a Claim

Our team will guide you through the instant repair and claim process so you can leave stress-free.

Real Experiences

Trusted by Thousands

★★★★★

"As someone constantly on the move, reliable device protection isn't a luxury—it's a necessity. When my phone was completely soaked in an unexpected rainstorm, Mobile Suraksha truly delivered. They handled the water damage claim seamlessly and without a single hurdle, giving me complete peace of mind."

Naveen

Bank Employee

★★★★★

"Their service is exceptionally fast, highly efficient, and worth every penny. I was convinced my phone was beyond repair, but the seamless claim process and expert work at the authorized center returned my device to pristine condition."

vamshi

Student

Frequently Asked Questions

Got questions? We've got answers.

When should I register for the plan?

You must register your Mobile Suraksha protection plan within 48 hours of purchasing your new handset.

What documents do I need to file a claim?

You will need your original handset purchase invoice, the Mobile Suraksha plan receipt, valid government ID, clear photos of the damaged device, and the service centre bill to initiate a seamless claim.

Are repairs done with genuine parts?

Absolutely. We ensure that your device is serviced strictly at brand-authorized repair centers using 100% genuine parts to maintain your device's integrity.

Is theft or loss covered?

No, the Mobile Suraksha plan covers physical and liquid accidental damage only. Theft, loss, or intentional cosmetic damage is not included under this policy.